Privacy Policy – Krida Esports LLP

Last Updated: February 6, 2026

Introduction

Krida Esports LLP (“Krida Esports”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and disclose your personal information. This Privacy Policy applies to our website https://www.kridaesports.com, mobile applications, and all skill-based esports tournament services operated by Krida Esports LLP. By accessing or using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Full Name
• Email Address
• Mobile Number
• Date of Birth (for age verification)
• Gaming ID / Username
• Address (if required for legal or prize distribution purposes)

b. Payment & Transaction Information

• Transaction ID
• Payment Method (UPI, Card, Wallet, Net Banking)
• Partial payment identifiers provided by payment gateways

c. Technical & Usage Data

• IP address
• Device information
• Browser type
• App usage logs
• Cookies and analytics data

2. Use of Information

• Create and manage user accounts
• Conduct skill-based esports tournaments
• Verify user identity and prevent fraud
• Process payments, refunds, and winnings
• Comply with legal and regulatory requirements
• Improve platform performance and user experience
• Communicate important updates, offers, or support messages

3. Skill-Based Gaming Declaration

Krida Esports LLP offers only skill-based online esports tournaments. There is no element of chance, betting, or gambling involved. Outcomes depend solely on players’ skills, strategies, and performance.

4. Payment Gateway & Third-Party Disclosure

We integrate with trusted payment service providers including Razorpay, Cashfree, PhonePe, and Paytm. Only necessary transaction-related data is shared for processing, verification, refunds, and compliance.

5. Legal & Regulatory Compliance

We comply with the Information Technology Act, 2000; IT Rules, 2011; and applicable RBI and Indian laws. User data may be disclosed if required by law or government authorities.

6. Data Security

We implement industry-standard measures such as secure servers, SSL encryption, restricted access, and regular security reviews. However, no internet transmission is 100% secure.

7. Cookies Policy

Cookies are used to maintain sessions, analyze behavior, and improve functionality. Disabling cookies may affect some features.

8. Data Retention

Data is retained only as long as necessary for services, legal, accounting, or regulatory purposes. Users may request deletion subject to legal obligations.

9. Children’s Privacy

Users below 18 years are not allowed in paid tournaments. Any such data discovered will be deleted.

10. User Rights

Users may access, correct, or request deletion of their data and withdraw marketing consent by contacting support.

11. Grievance Redressal

12. Contact Information

Krida Esports LLP

Email: care.kridaesports@gmail.com

Website: https://www.kridaesports.com

13. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted with a revised date.