KridaESports - Privacy Policy

Effective Date: January 16, 2024

This Privacy Policy outlines how KridaESports ("App", "we", "us", or "our") collects, uses, and protects your personal information in connection with the KridaESports App and Razorpay payment processing. By using the App and participating in tournaments, you acknowledge and agree to the terms of this Privacy Policy.

Information We Collect:

We strictly adhere to a principle of minimal data collection, only gathering information essential for facilitating secure payments through Razorpay. We do not share any of your personal data with third parties beyond what is necessary for payment processing.

• Personal Information:
• Name: Your full legal name as documented by ID proof.
• Email Address: A valid email address for communication and transaction updates.
• Mobile Number: A verified phone number for secure authentication and notifications.
• Address: Your residential address as per Government-issued ID (optional, recommended for fraud prevention).

How We Use Your Information:

The information collected is solely used for:

• Verification with Razorpay: We share your name, email, and mobile number with Razorpay for identity verification during payment processing. Razorpay adheres to strict PCI-DSS compliance and industry-standard security protocols to protect your financial information.
• Internal Processing and Record Keeping: We may internally store limited data like registration details and tournament participation history for statistical analysis and improving user experience. This data is anonymized and aggregated to ensure individual privacy.
• Complying with Legal Requirements: We may disclose your information if required by law, such as for fraud investigation or to comply with court orders.

Data Sharing and Third-Party Services:

We do not share your personal information with any third-party entities outside of Razorpay for payment processing. We may utilize third-party services for website maintenance, analytics, or communication tools, but these services do not access your personal data. We implement strict contractual agreements with all service providers to ensure data privacy and security.

Data Security and Retention:

We prioritize the security of your personal information and implement robust measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Transmission: All communication between your device and the App is encrypted using HTTPS protocol.
• Data Encryption: Sensitive data like payment information is stored in encrypted form using industry-standard algorithms.
• Access Control: Access to user data is restricted to authorized personnel on a need-to-know basis.
• Regular Security Audits: We regularly conduct security audits and updates to ensure ongoing protection of your information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your information is no longer needed, we will securely delete it in accordance with our data retention policy.

Your Rights and Choices:

You have the right to access, update, or delete your personal information stored by us. You can make such requests by contacting us at [your contact information]. We will promptly respond to your request and take appropriate action within a reasonable timeframe.

You can also choose to opt-out of any marketing communications we may send you by clicking the "unsubscribe" link in our emails.

Children's Privacy:

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately and we will take appropriate steps to delete it.

International Transfers:

Your information may be transferred to and processed in countries other than your own, where data privacy laws may differ. By using the App, you consent to the transfer of your information to these countries.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the App. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [your contact information].

This Privacy Policy applies to the KridaESports only. This Privacy Policy does not apply to any other websites or applications operated by us or by any third parties. This Privacy Policy does not create any contractual or legal rights other than those expressly set forth herein.